DJ Hut offers SAME DAY shipping for all orders received by 5 PM Monday through Friday. And if your order is $100 or more, your shipping is FREE with UPS and FedEx ground! If you get your order in by 5 PM, it leaves our shop the same day! This is a truly unique service that you won't find anywhere else. Because we stock all the merchandise we sell, we can get it to you faster than anyone else. We are FANATICAL about getting your order packed up and out the door. Please call us at 1-888-659-2010 or e-mail us at dj.hut@verizon.net with any questions or concerns. This SAME DAY SHIPPING is just one of the many reasons for shopping at DJ Hut.
INTERNATIONAL
DJ Hut offers international shipping through FedEx International. We charge a default rate of $40 at the time of your order. Once we have received the order, we calculate the shipping charges according to your location. If your shipping charges exceed $40, we will notify you by email of the exact shipping amount. If you feel the shipping charges are too expensive, you will have the right to cancel the order. If you agree, then we will charge your account based upon the exact shipping rate. If your shipping charges are less then $40, we will credit your account the difference. If you don't see your country listed in the drop down box at the registration page, please email us and we will gladly add it.
ORDERING
Ordering can be done 24 hours a day online using our secure online transaction processing. Orders can also be placed over the phone by calling 1-888-659-2010 during the following business hours:
All vinyl sales are final. Warped records CANNOT BE RETURNED for any reason. Many records come with a slight warp due to imperfect presses and distributor storage. This problem is easy to correct. Just place your thumbs on the center of the record and flex the edges in the opposite direction of the warp. Rotate, repeat and test on the turntable. Do this a couple times whenever you play the record and it should fix itself.
• Items must be returned within 30 days of purchase
• Items must be unused, in their original packaging and have all tags
EQUIPMENT RETURNS
All sales are final unless there is a manufacturer's defect or there was damage caused during shipment. You have 7 DAYS upon receipt of your order to file a claim with us regarding defects, damages, or items shipped in error. Damaged or defective items may only be exchanged for store credit. In this case, for domestic orders, we will cover all shipping costs. Please use US mail, with delivery confirmation, to ship items back to us. PLEASE KEEP ALL ORIGINAL PACKAGING.
ALL OTHER RETURNS
If unopened and in sellable condition, most other items can be returned within 7 days for store credit only. You will be responsible for shipping charges for exchanges and returns. Returns will be accepted at the discretion of DJ Hut.
EQUIPMENT WARRANTIES
Only domestic customers will be issued a valid manufacturer's warranty. Due to manufacturers' policies, warranties are not valid for any international purchaser. However, for all orders domestic and international, DJ Hut will honor our own warranty for one week after the date of delivery. If the equipment is defective and you notify us within this time frame we will either replace the item or give you a store credit. International customers making returns are responsible for all shipping costs.
PRIVACY POLICY
Your privacy is very important to us. We do not sell or rent your personal information for any reason. Please read this privacy policy to learn more about how we use and protect your personal information. If you have any questions about privacy, please email dj.hut@verizon.net.
INFORMATION WE COLLECT
Our primary purpose for collecting personal information about our customers is to provide them with an efficient, customized experience at djhut.com. This allows us to provide features that will most likely meet your needs and to customize our service to make your experience easier. By registering at our website, you will voluntarily create a user profile. This user profile will contain the following information: your name, shipping address, billing address, email address and telephone number. This information will be stored on our secure server for your access to use or edit at any time. This information will never be disclosed to any third party. Keep in mind, you can browse our site anonymously, without providing any personal information to us, however, should you wish to make a purchase, it will be necessary for you to create a user profile. You always have the option to not provide us with personal information by choosing to not use our service. We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve you and our customers. This information may include the URL that you just came from, which URL you next go to, your computer browser information, and your IP address. We use data collection devices such as "cookies" on certain pages of the site. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the site. If you choose to purchase online from djhut.com, you will be required to provide a credit card for billing purposes. We provide the highest level of transaction security through 128 bit SSL encryption.
OUR USE OF YOUR PERSONAL INFORMATION
We use the personal information you provide us with to help facilitate the services you request. Examples of these services are: processing orders you place with us, customizing your experience, informing you about special promotions (if you’ve asked to be informed), detecting and protecting both us and you from fraud and criminal activity and improving our marketing and promotional efforts by analyzing site usage. While some of these uses help us with our business needs, all of them are aimed at providing a better service for our customers, who at any time can choose to not provide us with the information we collect.
ACCESSING AND CHANGING YOUR PERSONAL INFORMATION
At any time you can view your user profile by logging in and changing user information yourself. You can change your name, address, telephone number, email address, account password and subscribe or unsubscribe to our e-newsletter. You can view your previous transactions with djhut.com, by visiting your order history page. Upon your request, we will deactivate your user profile including you name, shipping and billing addresses, email address, telephone number and order history from our active database. To make this request, please email dj.hut@verizon.net. This information will be deactivated as soon as is reasonably possible once this request is received.
AMENDMENT OF THIS POLICY
As laws and consumer and business needs change we may need to amend this privacy policy. We may do so at any time by posting changes on this site. Amended terms will be effective 30 days after they amendments have been posted.
SECURITY
The Site incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
You hereby acknowledge that DJ Hut is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
EXTERNAL LINKS
The Site provides links to various Web sites maintained by third parties. When you click on one of these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that maintains such site. Even if an affiliation exists between our Web site and a third party Web site, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a Web site that is linked to the Site, you should consult that site's privacy policy before providing any personal information.
TERMS AND MODIFICATIONS TO PRIVACY STATEMENTS
By using the Site, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the Site. DJ Hut may modify this privacy statement at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will post prominent notice of the nature of such change on the first page of this Privacy Policy and also on our home page. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Site indicates your assent to any changes to this Privacy Policy.
